运输客服英文话术有哪些？

3条回答

浪性难改

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回答数：24   被采纳：0  2023-06-28 15:05

运输客服英文话术
1、运输途中，客户催发货
friend，just be a little paitent , your item is in transit.if you still not receive the goods within 20 days . i need refund you full money or send u new one ，thanks for your understanding.
2、更换快递
hi,friend, this is XXX .because the XXX channel is busy . in order to send you soon , we need change it to XXX channel ,It is easy to send you fast .
friend , piease understand, so i can help you track your goods carefully .and give quick talk to you. Also you can get better service from me, like lowest price,quicker shipping speed, better after sales support.My skype：XXX .whatsapp : +86 XXXXXXXX.
good day.
3、节日期间客户催发货
hi,friend , thanks for your order, and you know nowadays in china is our XXX hoilday , so we need send you the goods after the hoilday end up ,never worry that , after we go to work at the date XXXX, we will send you the goods and give you the tracking number fast . Any problem , just feel free to talk with me . My skype ：XXXX .whatsapp : +86 XXXXX.
good day.
4、节日后客户催发货1
hi，friend，i will send you the goods this week , because we just come back to work today from china XXXX hoilday , hope you can understand ,thanks a lot.

场控男帝

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回答数：31   被采纳：0  2023-06-30 15:16

1.Introduction(自我介绍)
(1)May I introduce myself? 我可以自我介绍一下吗?
(2)I am [name], from [company]. 我是[姓名]，来自[公司名称]。
(3)Hi, my name is [name]. Nice to meet you. 你好，我叫[姓名]，很高兴见到你。
(4)I work for [company]. 我在[公司名称]工作。
2.Greeting(问候)
(1)Good morning/afternoon/evening. 早上/下午/晚上好。
(2)How are you? 你好吗?
(3)Nice to see/meet you. 见到你很高兴。
(4)How have you been? 最近怎么样?
(5)Long time no see. 好久不见。
3.Enquiry(询问)
(1)Could you tell me more about your products? 你能告诉我更多关于你们的产品吗?
(2)What is your minimum order quantity? 你们的最小订购量是多少?
(3)What is your lead time? 你们的交货时间是多少?
(4)Could you give me a quotation? 你能给我一个报价吗?
(5)What is your payment term? 你们的付款方式是什么?

猛|風|勁|走|

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回答数：26   被采纳：0  2023-07-01 08:49

1.Introduction(自我介绍)
(1)May I introduce myself? 我可以自我介绍一下吗?
(2)I am [name], from [company]. 我是[姓名]，来自[公司名称]。
(3)Hi, my name is [name]. Nice to meet you. 你好，我叫[姓名]，很高兴见到你。
(4)I work for [company]. 我在[公司名称]工作。
2.Greeting(问候)
(1)Good morning/afternoon/evening. 早上/下午/晚上好。
(2)How are you? 你好吗?
(3)Nice to see/meet you. 见到你很高兴。
(4)How have you been? 最近怎么样?
(5)Long time no see. 好久不见。
3.Enquiry(询问)
(1)Could you tell me more about your products? 你能告诉我更多关于你们的产品吗?
(2)What is your minimum order quantity? 你们的最小订购量是多少?
(3)What is your lead time? 你们的交货时间是多少?
(4)Could you give me a quotation? 你能给我一个报价吗?
(5)What is your payment term? 你们的付款方式是什么?