和中文客户说的问题和话术都是一样的，只是用英文说出来的。
1.推荐样品
Here attached specifications of B products. Please kindly check it. Would you like to
get a sample? Please kindly advise your shipping address.
2.告知快递单号
Hi Mark, here is your tracking number: xxx xxx xxx by DHL. It will arrive within 5 working days.
3.是否收到样品
Have you received the samples of waybill xxx xxx xxx? Is it fit your needs?
Please let us know when you finished testing.
4.样品反馈
Hi Mark, it has been two weeks since last contact. Any feedback about the sample?
5.新品推荐
Recently we developed a new product, xxx. It has a good performances in …
Here attached pictures and specifications for your reference.
英文客服的需要解决的问题一般与普通客服都是一样的，自然话术也是一样的。
